Academic Testing Manager

Applicant Qualifications

Education

• Master’s degree in TESOL, Applied Linguistics, Language Assessment, or related
• Previous training/qualification in developing and applying rubrics for the evaluation of candidate writing and speaking samples

Experience

• Significant teaching experience across a variety of proficiency levels, working with students from a variety of language backgrounds
• Considerable experience with standardized language assessments, which may include item writing & review, test administration, scoring, and rater supervision
• Experience training raters on using rubrics to score exams
• Previous experience managing a team
• Online course development experience
• Cross-cultural living/working experience strongly preferred

Skills and Abilities

• Excellent oral and written communication skills in English, with a 2nd language preferred as well
• Ability to build rapport and credibility quickly
• Strong organizational skills with the ability to prioritize a variable workload
• Proven ability to complete tasks with deadlines and work under pressure
• An excellent eye for detail and the ability to work accurately and efficiently
• Strong problem-solving skills
• Fully proficient in a variety of digital tools*, with strong facility in all core office suite products (Word, Excel, PowerPoint, etc. or Google counterparts), Zoom and other teleconferencing tools, Canvas Learning Management System, and others
• Proven ability to learn and adapt to new technology quickly*

Personal Qualities

• A positive and proactive approach to work
• A drive to work collaboratively with a fun, likeminded team
• High levels of professionalism and cultural intelligence
• Flexible and adaptable approach to a fast-paced work environment

*Strong skills with office technology and ability to learn new technology is a firm position requirement

Main Duties and Responsibilities

Rater Training and Oversight

• Recruit and train new raters on test scoring, application of rubrics, and flagging tests with irregularities
• Provide ongoing monitoring and development of global rating team to establish standardized, consistent scoring
• Update and manage online training course for rating team
• Regularly aggregate performance data of rating team

Test Administration & Scoring

• Oversee result and appeal process
• Oversee and investigate test administration irregularities, including cases of misconduct
• Liaise and communicate with global partners (test resellers, high school and university admissions teams, local testing sites, agents, etc.)
• Update and manage testing policies and materials

Other Academic Support

• Support business development from an Academic standpoint
• Update and manage content for exam promotional materials
• Manage and maintain online test preparation courses for testing candidates
• Assist with product development, item review and analysis, and other Academic projects as needed

iTEP administers tests 24-7 to candidates around the world. The Academic Testing Manager supports a rating team across various time zones and is generally aware of and responsive to test administration needs in a timely fashion

Please find a full position description, as well as details about how to apply, here: https://www.itepexam.com/academic-testing-manager/

Hiring Timeframe: Open for immediate hire
Salary Range: $45-58k USD annual, commensurate with experience

For any questions about the position please email: hr@iteponline.com