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LINC Digital Navigator (Part-time, fixed-term contract)

Organization: YMCA Calgary
Location: Online and on site at Calgary Shawnessy YMCA branch
Compensation: Hourly $15 - $30
Closing Date: June 30, 2023


  • Provide technological/online support to students: using various features of Zoom, online homework submission, completing assessments, and asking for help in an online setting, etc.
  • Create instructional materials like videos and presentations for classroom use
  • Assist teachers in preparing for the online classes: setting up meetings, sending invites, assisting in setting up online assessments and homework submissions, troubleshooting as required, etc.
  • Assist teachers and students in face-to-face classes: setting up computers, helping students to log in and complete tasks from the tech-related lesson plans, completing other tasks assigned by teachers
  • Work closely with the program supervisors to ensure that the students and teachers are supported
  • Stay on top of the upcoming changes in the program and ensure that the students and teachers are supported amid those changes.
  • Travel as required and be available during different class times (morning, afternoon, and evening)


  • An ability to troubleshoot in online and in-person environments
  • An ability to follow instructions and complete tasks assigned by teachers and program supervisors
  • Strong working knowledge of Zoom and MS Teams features; willing to learn other applications and software as required
  • The ability to build professional and amicable relationships with teachers and students • The ability to work independently and as part of a team


  • A post-secondary degree in related field (e.g., second language teaching + educational technology/instructional design)
  • Experience using technology for teaching language


A successful candidate will also have:

  • Experience working with adult students with varying English proficiency levels
  • Knowledge of second language educational platforms such as Ellii (former ESL library) and learning management systems (LMS) such as Google classroom and Moodle
  • Knowledge of Canadian Language Benchmarks (CLB) and adult ESL context in Canada, specifically Language Instruction for Newcomers to Canada (LINC)


  • Current Standard First Aid and CPR C certification (CPR recertified within the last 12 months)
  • Evidence of a clear Police Information Check including a Vulnerable Sector Search
  • Three professional references

Why join us?

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

  • Complimentary YMCA Calgary membership including a linked membership for dependent children
  • Program discounts
  • Ongoing leadership development and opportunities;
  • Leadership award opportunities
  • Scholarship opportunities
  • Paid recertification and training.

YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.

Working Days: Monday – Thursday

Working Hours: 25 hours per week

Compensation: $26.00 per hour

Location (hybrid): Online and on site at Shawnessy YMCA branch

Start date: as soon as possible

Posting end date: until position is filled

Potential candidates will only be contacted if selected for an interview.

Apply to: